We are looking for an organized, intuitive, and communicative administrator to manage our backend operation.
As our Transaction Coordinator and Back Office Administrator, you will support, help, and work with our real estate agents through day-to-day assistance, transaction coordination, and the facilitation, maintenance, and improvement of our backend systems.
In addition to possessing the skills and background necessary for the role, we are looking for a strong culture fit. Our team’s core values are:
* Earned Trust
* We Choose Positivity
* A Players, Deliberate
* Deliberate
* Complete Ownership
Our mission is to make producing Real Estate Agents' lives better by taking the administrative load off of them so they can focus on their clients and sales.
Responsibilities
Transaction Coordination
* Own the transaction process from contract to close - approximately 100 transactions per year
* Maintain and update transaction timelines and workflows in ClickUp - Our Project Management Software
* Double-check and manage listings and offer paperwork to ensure accuracy and compliance.
* Communicate with third parties - e.g., agents, vendors, and clients to confirm progress and resolve issues
* Assist agents with inspection requests and responses, providing additional administrative support
* Answer day-to-day questions and assign tasks to Virtual Assistants
* Organize and manage Standard Operating Procedures for team processes
* Collaborate on designing and implementing new workflows to improve efficiency
Administrative Support
* Manage Internal admin channels and act as a gatekeeper for internal queries
* Promote office events, reminders, and social posts
* Prepare holiday cards
* Assist with agent onboarding processes
KPI Scoreboard Ownership
* Maintain the consistency and integrity of our performance scoreboard
* Collaborate with VAs and leadership to ensure metrics are accurate and up-to-date
Qualifications
Experience:
* At least 2 years of previous experience as either: Real Estate Agent (sales) or Real Estate Admin Experience (such as but not limited to: Transaction Coordinator, Team/Office Admin).
* Familiarity with real estate transactions and workflows (NJ-specific knowledge is a bonus).
* Familiarity with common real estate platforms, such as MLSs, Dotloop, Showingtime, etc.
Skills:
* Strong organizational skills with attention to detail and ability to meet deadlines.
* Excellent problem-solving and customer service abilities.
* Proficiency or willingness to become proficient in tools such as ClickUp, Slack, LastPass, and Google Workspace.
* Strong written and verbal communication skills.
* Problem-solving skills to look through our SOPs and do research on problems as they arise if needed to help improve workflows.
* Ability to prioritize tasks properly.
* Computer literacy is a must as this is a remote position and our platforms are all Internet-based.
Compensation
$44,000 - $52,000 yearly
About Destination NJ Homes
Here at Destination NJ, we are committed to doing real estate the right way, which we believe is a strong partnership between Realtors and our back-end administrative staff.
Our goal for our backend team is to provide the support you need to succeed within our organization while giving you the freedom to improve our processes and enhance collaboration.
We are looking for individuals who genuinely value growth and feedback, strive to create exceptional results, and take pride in their work. On a daily basis, we aim to foster an enjoyable, supportive environment that everyone looks forward to being a part of.
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