Apply locations DE Remote Tolochenaz, Switzerland Time type : Full time Posted on : Posted 2 Days Ago Job requisition ID : JR100411 By joining Bio Techne, youll join a company with a powerful and positive purpose of enabling cutting edge research in Life Sciences and Clinical Diagnostics. Bio Techne, and all of its brands, provides tools for researchers to further treat and prevent disease worldwide. Lunaphore is now part of the Spatial Biology Division of Bio Techne. Lunaphore provides solutions based on a groundbreaking chip technology that can extract spatial proteomic and transcriptomic data from tumors and other tissues, transforming any assay into multiplex spatial biology with an intuitive approach. Responsibilities: Train and support customers in operating the setup, developing their protocol and implementing staining assays properly. Attend conferences and customer meetings and present the product and its applications with a scientific and technical depth. Investigate problems at customer sites and resolve them in collaboration with the Technical Support Team, Service Engineers and where needed also with the help of the Product Management and R&D teams. Collaborate effectively with the Sales team to plan and execute pre and post sales support. Develop and maintain a positive relationship with customers via proactive and regular visits or calls. Remote employees are required to travel to the Swiss site on request to deliver configured product demos for prospects. This position includes frequent travelling to customer sites (40 80%). Identify and keep track of all details and feedback at the customer site to the broader Marketing, Product Management and R&D teams. Help defining customer requirements and applications for new products. Required Qualifications & Soft Skills: You have a Master or PhD degree in Biology, Life sciences, Bioengineering, Medicine or in a related field allowing you to easily understand the products applications. Hands on experience in in situ techniques including immunohistochemistry, immunofluorescence, in situ hybridization or microscopy is strongly desired. Experience in analyzing spatial data is a strong plus. Prior experience in supporting customers in a highly technical field, with demonstrated commitment to customer is highly valued. You are independent, confident, and creative in running experiments in a laboratory. You are a good listener, you like interacting with people and bring advice and solutions to them and demonstrate good customer service skills. You can adapt in a dynamic environment. You demonstrate critical thinking and analytical skills. You demonstrate good organizational skills and attention to detail. Fluency in oral and written English is a must. Additional language skills including German, Italian or French are highly desired. Why Join Bio Techne: We offer competitive wages along with extensive benefits for employees and their families. We invest in our employees financial futures th