Change Management | 6 to 9 years | Mumbai
Choosing Capgemini means choosing a company where you will be empowered to shape your career in the way you’d like, where you’ll be supported and inspired by a collaborative community of colleagues around the world, and where you’ll be able to reimagine what’s possible. Join us and help the world’s leading organizations unlock the value of technology and build a more sustainable, more inclusive world.
Job Description
* Develop reports & dashboards in ServiceNow
* Creation of template in ServiceNow or provide pre-requisites for template creation
* Produce management reports
* ITIL Foundation Certified
Primary Skills
* Driving the weekly PRE CAB & CAB meetings effectively and handling queries raised related to changes
* Review and record requests for change (RFCs)
* Accept or reject RFCs
* Convene the change advisory board (CAB) meetings
Secondary Skills
* Mediate conflicts related to the change where necessary
* Create and circulate the change schedule
* Conduct Post Implementation Reviews (PIRs) after the implementation of changes
* Analytical mindset and critical thinking.
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