Job Description
The successful candidate will be responsible for administering and supporting server-based platforms, including installation/configuration and troubleshooting software and hardware issues. They will also install, analyze, configure, manage, and maintain multiple applications on Development and Pre-Production servers, providing technical support and collaborating with relevant teams.
This role involves monitoring patches via change process, disk and memory spaces, CPU usage, and file system access, as well as assisting in coordination of maintenance windows and activities. The candidate must respond to incidents, expediting measures to address them, and work with vendors and business teams to analyze root causes and modify current processes to improve overall system efficiencies.
Moderate complexity projects may require functional participation, including product certification, User Acceptance Testing, and production implementation. The ideal candidate should have a strong understanding of Windows Servers and at least two to three years of experience in IT Operations.
Education: Bachelor's Degree in Computer Science, Information Technology, or related fields is required. Relevant experience in IT Operations, knowledge of MS Azure, IIS, software application installation, upgrade, patching, and configuration, Server/Networking Troubleshooting Skills, and IT Service Management are essential. Familiarity with scripting languages, Agile, and Microsoft Certifications are desirable.