Job Title: Business Analyst / Business Engineer
We are seeking a highly skilled Business Analyst / Business Engineer to join our customer in Lausanne on a permanent employment basis.
Key Responsibilities:
1. Analyze business operations to identify inefficiencies and develop strategies for improvement.
2. Collaborate with stakeholders to gather and document business requirements, analyze large datasets to extract trends and insights, and design innovative solutions to address business challenges.
3. Manage and coordinate projects from start to finish, ensuring timely delivery and effective communication with stakeholders.
4. Create comprehensive documentation of business processes, requirements, and project plans, and provide training and support to end-users on new systems and processes.
Requirements:
1. Bachelor's degree in Business Administration, Engineering, Computer Science, or related field.
2. Solid experience as a Business Analyst or similar role, preferably in a telecom or ISP.
3. Expertise in sales pipeline management tools, CRM, and customer care tools, proficiency with tools such as Excel, SQL, and experience with business process modeling and project management.
4. Familiarity with Agile or Scrum methodologies advantageous, certifications in Business Analysis or Project Management advantageous.
5. Fluent in English; proficiency in French or German advantageous.
Benefits:
1. Pleasant working atmosphere and attractive fringe benefits.
2. Good infrastructure and flexible working hours.