Job Description
After a training period on our technologies (Oracle, Perl, Bash, Python), internal systems and the trading world, you will:
* Assist numerous departments of Swissquote on issues relating to the technical aspects of our Trading platforms
* Proceed to the first step of investigation and solve complex and critical cases to ensure Tradability, products availability and risk exposure
* Maintain, operate and update our customer databases using your SQL knowledge
* Develop new automation tools to continuously improve the performance of the support of our trading systems
* Perform strong technical investigation for our clients and other departments
* Provide level 2 and 3 support for our clients
* Develop and optimize internal tools
* Coordinate with development teams to solve critical cases
* Participate in the daily monitoring of our IT Systems by executing and implementing specific checks
* Be part of an on-call rotation to provide 24/7 support, ensuring incidents are addressed promptly and system downtime is minimized.
Qualifications
* Degree in Information Systems (for example Bachelor HES or similar) and a passion for IT
* Your skills set include the following: Windows/Unix/Linux environment, SQL and scripting (Python, Bash) and Git
* Very good knowledge of French and Strong working knowledge of English (minimum B2)
* Strong problem solving skills and eager to work on critical systems
* A strong interest in the fintech/trading world as well as excellent communication skills for collaborating with cross-functional teams
Nice to have
* A keen interest in Trading platforms/systems (knowledge of MT4/MT5 a strong asset)
* An affinity in financial instruments (stocks, derivatives and Forex)
* Any Banking or other financial services experiences is valuable
* A first professional experience
* Knowledge of REST API
* Knowledge of Perl
Additional Information
SQ2