Are you passionate about digital transformation and innovation in the supply chain industry? Join our Digital Solutions team as a team lead for EMEA-based Digital Solutions Consultants. In this role, you will drive the adoption of advanced digital solutions across our global network, creating impactful value propositions and enhancing customer experiences worldwide.
Your Role
As a Digital Solutions Manager, you will play a pivotal role in the Digital Solutions Leadership Team, overseeing digital consulting activities across multiple EMEA countries. In this capacity, you will support accounts from all sales channels, ensuring the effective utilization of digital solutions to drive business growth, acquire new customers, and retain existing ones. You will collaborate with cross-functional teams to develop strategies, provide training, and drive continuous improvement in our digital service offerings.
Your Responsibilities
* Advise customers and internal teams on digital solutions throughout the sales cycle and consult customers during (pre) RFI, RFQ, and QBR meetings.
* Conduct training sessions for sales and customer-facing staff, and contribute to the Digital Solutions Intranet.
* Lead consulting projects in line with digital solutions methodologies and support Supply Chain Design Team projects.
* Oversee a smooth transition from Consult to Implement in alignment with the Sea, Air, and Road Business Units.
* Identify and leverage upselling opportunities, positioning solutions to enhance customer loyalty and profitability.
* Gather feedback, collaborate on solution enhancements, and stay informed on industry trends and competitors.
* Drive process efficiencies to streamline digital solutions delivery and improve stakeholder experience.
* Implement Global Digital Solutions policies and strategies within assigned hemisphere.
Your Skills and Experiences
* Bachelor’s or Master’s degree in Supply Chain, Business, IT, or related field
* 3+ years of solution consulting experience, preferably in supply chain
* 3+ years of project management experience
* Digital Native; Proficiency in M365 or Google Docs; strong analytical skills
* Excellent leadership, communication, and interpersonal skills
* Customer-focused with strategic thinking abilities
* Willingness to travel internationally; valid driver’s license
Good Reasons to Join
There has never been a better time to work in logistics. Bring your skills to an industry that offers stability and international career growth. We offer a great compensation and medical/dental benefits package, employee discounts, tuition reimbursement, excellent training programs, and a fun and interesting global work environment.
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