Job Description
The role encompasses program management of the English-speaking Executive MBA program and the management of the EMBA candidate journey from interest in the program to admission, including project management for new tools and processes and support of some marketing activities.
Key Responsibilities
* Program Management
o Organize all aspects of the English EMBA with a focus on digital transformation:
o Planning, coordination, and organization of modules and learning expeditions
o Management of online classroom systems for learning materials (OLAT)
o First point of contact for students and lecturers
* Admissions and Marketing
o Support and manage candidates through the application process
o Develop or edit social media posts
o Promote EMBA programs to candidates
o Support candidate acquisition at events/fairs
o Use CRM and candidate application systems to manage candidates and students
* Finance
o Prepare invoices for students and payments to teaching staff
* Project Management
o Develop and manage projects to implement new tools and processes to support students and candidates and enhance the learning experience
Your Profile
* University or FH degree
* Excellent language skills in German and English (near-native level)
* Good knowledge of MS Office programs, CMS, and CRM (an advantage)
* Affinity for social media and flair for writing and presenting
* Excellent communication skills, flair for writing and presenting
* Ability to connect with applicants, students, and lecturers
* Organized and attentive to details
* Highly customer-focused and able to be assertive in a positive way
* A coaching style of leading students and stakeholders
* Good sense of humor
* Experience in customer-centric environments
* Experience in managing executive education programs with international participants
* Experience in international academic admissions and EMBA program management in FT-ranked programs
What We Offer
* A dynamic and stimulating work environment within an international team
* The opportunity to bring your own ideas
* A high degree of responsibility and autonomy
* National and international travel
* Central Zurich location (8 minutes from HB)
* Remuneration is regulated by cantonal guidelines