Business Process Consultant - ProConcept (m / f / d)
Freelance / temporary employment for a project Lausanne Start date : asap Reference number : 771221 / 1
Responsibilities
* Business Process Analysis : Evaluate clients’ existing processes, identify areas for improvement, and propose solutions to enhance efficiency.
* Consulting and Recommendations : Advise clients on best practices for managing business processes, considering Swiss-specific requirements and experience in the watchmaking industry.
* Configuration and Customization : Participate in configuring and customizing our ERP solution to meet each client’s specific needs.
* Training and Support : Train end users on system usage and provide ongoing support to ensure successful adoption.
* Internal Collaboration : Work closely with development, support, and sales teams to ensure client satisfaction.
Profile
* University degree in computer science, business management, or a related field.
* Previous experience as a business process consultant or in a similar role.
* In-depth knowledge of ERP systems and best practices in business process management.
* Excellent communication and problem-solving skills.
* Significant experience of ProConcept is a real plus.
* Contribute to optimizing clients’ business processes.
* Collaborate in an innovative and collaborative environment.
* Assist companies in improving operational efficiency.
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