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Job Category:
Customer Service
Job Reference:
185e18c43f0d
Job Views:
4
Posted:
17.02.2025
Expiry Date:
03.04.2025
Job Description:
In this position, the selected candidate will be responsible for the following task area:
1. Ensure a top customer service experience by taking care of specific retailers/customers independently.
2. Manage, enter, and process all incoming orders from your customers, whilst taking fulfillment and stock availability into account.
3. Monitor the timely finishing and shipping of the orders.
4. Work very closely with the sales force of your marketing area and the regional offices as well as with the internal departments on site.
5. Help improve daily processes and handle claims and issues.
In order to be considered for the role, the selected candidate must have:
1. Successfully completed commercial apprenticeship or equivalent.
2. At least 2-3 years of experience in a very similar, international position in a B2B environment.
3. Excellent communication skills in English; additional languages are a plus.
4. Work experience with a common ERP system in order management, and general IT affinity.
5. Able to set priorities and manage time efficiently.
6. Flexible and independent individual with the ability to adapt (agility & flexibility) in a fast-growing environment.
7. Excellent communication and customer service excellence-oriented personality being service and quality-minded.
8. Creative problem-solving and analytical skills.
9. Structured work approach.
10. Detail-oriented.
The selected candidate will receive a great opportunity to increase their supply chain experience on an international level.
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