Gi Group SA For our important client, Watch Company, we are looking for: FLAGSHIP STORE MANAGER As Flagship Store Manager, you will be responsible for overseeing all aspects of the Flag ship store in Zürich, ranging from the store operations, a customized and unforgettable customer experience. In addition to leading a team of Sales Associates, you will be responsible for their development, driving sales performance, and uphold the highest standards of service and presentation. RESPOSABILITIES: Leadership & Team Management: - Hiring and training in cooperation with HR - Team development and scheduling - Ensuring team well-being and managing cases Sales & Profitability: - Achieving sales targets and analyzing sales data - Tracking key sales metrics Operational Excellence: - Managing inventory and orders - Ensuring store maintenance and compliance - Preventing losses and ensuring safety at the loading point Customer Service: - Resolving complaints and using feedback for improvements - Ensuring high standards in store presentation Event Planning: - Planning and executing events to drive traffic and sales - Coordinating with marketing and other departments Industry Awareness: - Staying informed about watch industry trends and innovations - Implementing new practices to maintain competitiveness REQUIREMENTS: - Degree in Business Administration, Retail Management, Marketing, or related field preferred - Proven senior retail management experience - Demonstrated leadership and team management skills - Strong track record in driving sales and achieving targets - Experience in store operations, inventory management, and customer service - Exceptional customer service commitment and sales skills - Strong organizational, problem-solving, and decision-making abilities - Excellent communication and interpersonal skills - Proficiency in retail management software, POS systems, and Microsoft Office Suit Branche: Anderes Funktion: Middle und Top Management Führungsperson: Nein Anstellungsart: Festanstellung