Joining the Red Cross as an IT expert - you have to think about it first The German Red Cross Blood Donor Service offers what few companies can: critical infrastructure, the latest technologies and a great working atmosphere. Every team member is asked to suggest new tools and processes. Independence is just as important here as working together in an incredibly good team of 30 IT employees. Here you can make your daily contribution to making one of the most valuable medicines safe and versatile. Sounds logical? Then apply now at the Berlin-Steglitz site as a IT Support Helpdesk (m/f/d) Full-time, with immediate effect Your tasks Support our colleagues on all systems and programs used; 30 colleagues in the helpdesk will support you in this task Set up, maintain and secure workstation systems such as PCs, NBs, printers, software systems, laboratory systems and mobile data processing on external appointments Support the administration and operation of the servers and networks at the Berlin site as well as the employees of the Potsdam Institute and the affiliated branch offices and blood depots (combined with regular travel within Berlin and Brandenburg) Contribute your expertise to projects and the introduction of new systems and design the modern workplaces of the blood transfusion service Your profile Successfully completed training in the field of IT or comparable knowledge You have already gained experience in a support function in recent years and have appropriate communication skills Knowledge of Microsoft environments, network systems and Active Directory Knowledge of Citrix and working with virtual systems is an advantage A good command of written and spoken German is absolutely necessary to support the users Good written and spoken German language skills (at least B2) are required for this position A class B driver's license, a strong willingness to serve, the ability to work independently as well as communication and teamwork skills round off your profile Our offer A comprehensive remuneration package with salary according to our company collective agreement including profit sharing For your work-life balance, you will receive 30 days' vacation with a 5-day week and time off on 24 and 31 December A company pension scheme so that you can plan for your future An employer subsidy of €20 per month for the Job Ticket A childcare allowance of up to €100 per child per month Company health management - from occupational health and safety to e-bikes as well as a subsidy for the Egym Wellpass company fitness program and on-site workplace massages Employee discounts at companies with a framework agreement through the DRK (Mitarbeitervorteile.de) Help us to help people and send your complete application to: DRK blood donation service North-East Julia Thurley - Personnel Officer J.Thurleyblutspende.de - Tel. 030 80681 156 Hindenburgdamm 30 A - 12203 Berlin or apply directly online on our career portal. because you make a difference: www.karriere.blutspende.de - www.blutspende.de