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Maintain core services used worldwide, primarily hosted in Switzerland.
Handle day-to-day incidents, service requests, and changes at an engineering level (Level 3 support), following ITIL best practices.
Contribute to security patching and improvement initiatives.
Actively participate in project implementation, from proposal to delivery, identifying optimizations and suggesting new solutions.
Write and/or enhance technical documentation.
Share knowledge and continuously develop your technical skills.
May be required to work on rare occasions during weekends.
YOUR PROFILE
Essential technical skills:
Windows Server 2019/2022 (OS Basics, DFS, Cluster, DHCP, DNS, PKI…) – 5+ years of experience.
Active Directory (engineering level) – 5+ years of experience.
Server virtualization: VMware vSphere (most important) + Hyper-V – 5+ years of experience.
Scripting: PowerShell.
Knowledge of ITIL methodologies.
Additional assets:
Storage: NetApp.
Backup/DR: Veeam Backup & Replication (or any other VM-based backup solution).
Federated identity: SAML, ADFS, Okta.
Load balancing / SSL offloading: Netscaler or F5.
ITSM: ServiceNow.
Familiarity with ISO 27001 or CMMI standards.
Strong analytical skills and problem-solving mindset.
Proactive approach with a continuous improvement mindset.
Excellent communication skills and team spirit.
Autonomous and self-driven.
Fluent in English and French.
JOIN US!
Our success comes from our highly skilled and talented employees.
Respectful entrepreneurship and a long-term vision are key for success.
Our people contribute to a more secure world.
Diversity at all levels of an organisation is a strength.
We offer an exciting and challenging role, with great potential for personal development within a unique organization in a fascinating and fast-growing industry. Your file will be handled with utmost confidentiality and discretion.
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