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SALES ASSISTANT (M/F/D) FULL TIME 40h - FACTORY OUTLET, AUBONNE, Aubonne
Job Reference:
e7ae2c687397
Job Views:
3
Posted:
17.04.2025
Expiry Date:
01.06.2025
Job Description:
Purpose & Overall Relevance for the Organization
Contributes to the achievement or exceeding of sales figures and KPI targets by:
* Creating an emotional connection with the customer and representing the brand values
* Serving customers, selling products and diligently executing store operations
Key Responsibilities
* Is aware of store and individual targets and actively works to meet or exceed these by using all the resources available
* Meets or exceeds customer expectations, boosts sales and drives brand recognition by using appropriate elements of the customer service model
* Creates an emotional connection with every customer by being a passionate and enthusiastic brand ambassador
* Proactively incorporates basic core and seasonal product knowledge into his/her service approach within his/her assigned store zone(s)
* Maintains an appealing, pleasant and inviting environment for customers to shop in and pays attention to Visual Merchandising as well as tidiness and cleanliness
* Complies with store policies and procedures (SOM regulations) to maintain a safe shopping and working environment
* Ensures the product offer in the store is made available to customers by assisting with deliveries and replenishing the sales floor
* Completes sales transactions quickly and accurately while adhering to defined cash protection procedures (if applicable)
* Minimizes loss by always keeping an eye on stock levels while serving customers
* Trains new team members (if applicable)
* Collaborates productively and respectfully with team members to meet or exceed store targets
* Completes all compulsory training programs and effectively transfers learning into skills on the job
* Communicates a desire to continually learn and seizes all available opportunities to advance his/her development and increase performance
* Cashier work (if applicable): Ensures correct payment processes including careful product handling, accurately completes cashing-up procedures
* Endless Aisle (if applicable): Engages our customers with the online shop by suggesting they use it through tablets in the store in order to drive online sales
* Click & Collect (if applicable): Monitors and oversees new online orders which have been placed by online customers and have to be kept aside in the store
Key Relationships
* Customers
* Colleagues and supervisors
Knowledge, Skills and Abilities
* Competence of a Retail Professional
* Expectations Booklet for RP
Requisite Education and Experience/Minimum Qualifications
* 0-3 years of retail experience
* Basic knowledge of English
* Basic literacy and numeracy skills, communication skills
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