Job Responsibilities: Serve as the primary technical contact for HR information systems, providing analytical support, communication, and training to ensure user adoption.
Ensure data integrity and manage system changes and updates.
Document process improvement opportunities proactively.
Implement technical projects as needed.
Participate in designing and implementing new HRIS modules and system enhancements.
Collaborate with the Associate Specialist, HR Reporting, to develop and support regular and ad-hoc reports.
Maintain and configure the HRIS system as a subject matter expert.
Monitor data integrity, transactions, and system integrations through routine queries.
Use the HRIS proactively to address business needs and concerns.
Work with HR end-users to maintain up-to-date HRIS documentation, including standard operating procedures and process documentation.
Provide functional and technical support to end-users.
Develop digital training materials and train HR staff on HRIS usage.
Monitor and improve service levels with external suppliers.
Lead biannual Workday system upgrades in coordination with HR Specialists and IT.
Address HRIS integration issues within the Service Level Agreement (SLA) period.
Perform other duties as directed by the Lead, HR Operational Excellence, the Manager, HR Operational Services, and/or the CHRO.
Minimum Qualifications: Bachelor's degree in information systems, computer science, quantitative systems, or a related field, or equivalent work experience.
Project Management Certification or relevant work experience.
Workday Training Certification or equivalent experience.
ERP training in systems such as Peoplesoft, SAP, Oracle.
Training on digital adoption tools.
Experience in a professional office environment.
Experience as an analyst, administrator, or technician in information systems.
Experience in HR and/or payroll departments.
2-5 years of experience.
Experience using ServiceNow.
Workday Experience: Experience with Workday is essential, as it is the organization's HRIS. However, candidates with expertise in other systems who can transfer their skills to Workday are also considered.
Challenges: This internal position requires the incumbent to understand HR's ways of working and challenges. Until they can work autonomously, we will collaborate to identify their deliverables and priorities.
#J-18808-Ljbffr