Senior Machine Learning Engineer, Speech Location: Alternate Location
Germany; France; UK; Ireland; Netherlands; Norway; Poland; Spain; Italy; Portugal; Belgium
Job Id: 1433282
Collaboration AI is the team responsible for building ML-based intelligent experiences within Cisco’s Webex portfolio of enterprise collaboration and customer engagement platforms. The team is made up of four AI acquisitions and includes technologies such as audio quality enhancement from BabbleLabs, natural language processing (NLP) and computer vision (CV) from MindMeld, automatic speech recognition (ASR) from Voicea, employee network graphs and personal profiles from Accompany, and much more.
What You’ll Do As a machine learning engineer on the Collaboration AI team, you will research, prototype, develop and deploy ML-based cloud services that power intelligent features in products like the Webex Suite, the Webex Contact Center and others. This role is particularly focused on accelerating the development and deployment of automatic speech recognition (ASR) models.
Responsibilities: Design and develop speech-based ML models for tasks such as automatic speech recognition, text-to-speech, and speech-to-speech.
Conduct data analysis, pre-processing, and cleaning to prepare data for use in training models.
Evaluate and improve the accuracy and performance of existing models, as well as develop new models as needed.
Collaborate with multi-functional teams, including software engineers, linguists, data scientists, and product managers to develop and ship machine learning models.
Stay up-to-date with the latest advancements in speech technology and machine learning and apply them to our work.
Who You’ll Work With You will join a small, high-caliber team of machine learning specialists, large scale systems experts, NLP, speech and computer vision specialists, product gurus, and world-class designers who are passionate about the future brought by AI. We adapt quickly, continuously improve, and deliver high-impact results.
Required Skills Master's degree or higher in Computer Science, Mathematics, or related field.
3-5 years of work experience in machine learning, ASR, NLP or related field.
Strong programming skills in Python, and experience with machine learning libraries such as PyTorch, TensorFlow, and XGBoost.
Desired Skills Proficiency in speech-based tasks such as automatic speech recognition, diarization, and text-to-speech.
Experience with Large Language Models.
Ability to write clean, efficient, well-tested, and documented code.
Strong analytical and problem-solving skills.
Proven track record of designing and shipping ML models in real-world production systems.
Good communication skills and ability to work effectively in a globally distributed team environment.
Why Cisco At Cisco, we embrace digital transformation and help our customers implement change in their digital businesses. We focus on innovation, creativity, and accountability. We value diversity of thought and a dedication to equality for all.
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