At Iron Mountain we know that work, when done well, makes a positive impact for our customers, our employees, and our planet. That’s why we need smart, committed people to join us. Whether you’re looking to start your career or make a change, talk to us and see how you can elevate the power of your work at Iron Mountain.
We provide expert, sustainable solutions in records and information management, digital transformation services, data centers, asset lifecycle management, and fine art storage, handling, and logistics. We proudly partner every day with our 225,000 customers around the world to preserve their invaluable artifacts, extract more from their inventory, and protect their data privacy in innovative and socially responsible ways.
Are you curious about being part of our growth story while evolving your skills in a culture that will welcome your unique contributions? If so, let's start the conversation.
Job Responsibilities: Manage projects (from planning and pricing through execution and billing) to ensure successful delivery in terms of scope, deliverables, and client satisfaction.
Exceed customer expectations via responsiveness, providing insights, marketplace knowledge, and resolving issues.
Utilize a consultative approach to develop an estimate addressing client’s business needs.
Liaise and collaborate with internal teams, including Technicians, Sales and Development team, and Managers.
Perform site and client visits to assess and evaluate the project in regard to scope, risk, and timeline.
Create overall project documentation and work with internal departments and external vendors to execute, while ensuring timely and successful completion of projects.
Monitor services scheduled and project timeline, update client and Exhibition Manager regarding any changes in scope, particularly as they deviate from original estimate.
Utilize problem-solving abilities if changes to the project occur- work through issue resolution to completion, delegating or escalating when necessary.
Keep all CRM data on leads and projects updated so that our pipeline is as accurate as possible.
Ability to analyze complex issues and develop resolutions for any issues related to assigned projects.
Follow-up with clients and internal teams to relay customer feedback and strategize with the team on any adjustments to be made to ensure continuous improvement.
Create and review invoices for accuracy, and ensure invoices are approved in a timely manner.
Maintain functional knowledge of new features, products, and initiatives across Crozier, Adjacent Businesses, and Iron Mountain.
Consistently make every effort to increase knowledge of the industry and strengthen business acumen.
Experience, Skills and Attributes: 2-4 years experience in a project coordinator/manager role.
Knowledge and passion for all things art related, including the latest industry advancements.
Proven team player with a track record of strong project coordination/management.
In-depth knowledge of Crozier’s full suite of services.
Ability to work effectively and collaboratively across several teams/departments.
Strong work ethic with an ability to manage workload while efficiently and effectively prioritizing responsibilities to meet deadlines.
Excellent communication skills – both written and verbal.
Exceptional diligence and attention to detail as well as resourcefulness and quick, practical thinking in a demanding environment.
Strong organizational, analytical, and time management skills.
Strategic thinker who is solutions-oriented and proactive in problem solving.
Speaking at least English; every additional language is beneficial.
What Awaits you: Discover Limitless Possibilities: Embark on an exciting journey with Iron Mountain, a global organization that embraces transformation and innovation.
Empowering Inclusion: Join a supportive environment where everyone's voice is heard, opinions are valued, and feedback is encouraged, fostering an atmosphere of inclusion and belonging.
Global Connectivity: Connect with 26,000+ talented individuals from 59 countries, opening doors to diverse cultures and fostering global learning opportunities.
Championing Individuality: Be part of a winning team that celebrates diversity and encourages individual differences to drive greatness.
Competitive Total Rewards: Supporting your career at Iron Mountain, family, personal wellness, and wellbeing. (Local benefits may vary based on country-specific policies.)
Embrace Flexibility: Enabling a harmonious work-life balance (dependent on role).
Unleash Your Potential: Access abundant opportunities for personal and professional growth, preparing you for a digitalized future.
Valuing Every Contribution: Join a workplace that actively encourages and supports all talents, recognizing the unique impact of each individual.
Pioneering Sustainability: Contribute to our vision of fostering a sustainable and thriving workforce, leaving an enduring legacy for generations to come.
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Category: Project/Program Management Group
Iron Mountain is a global leader in storage and information management services trusted by more than 225,000 organizations in 60 countries. We safeguard billions of our customers’ assets, including critical business information, highly sensitive data, and invaluable cultural and historic artifacts.
If you have a physical or mental disability that requires special accommodations, please let us know by sending an email to accommodationrequest@ironmountain.com. See the Supplement to learn more about Equal Employment Opportunity.
Iron Mountain is committed to a policy of equal employment opportunity. We recruit and hire applicants without regard to race, color, religion, sex (including pregnancy), national origin, disability, age, sexual orientation, veteran status, genetic information, gender identity, gender expression, or any other factor prohibited by law.
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