Missions Organize & execute internal & external technical trainings for Eversys partners
Answer technical hotline calls
Work with our Hubspot ticketing system
Support the RMA process when needed
Support the telemetry activities
Collaborate internally to improve our products, identifying potential problems and alerting the teams concerned (Product Management, Production, R&D and Software teams)
Travel occasionaly to visit/train our clients abroad
Support Sales team for trials at major accounts interne and external
Support R&D team for field test purpose for new materials, functionnalities and products
Profil Education in a technical field, electronics or mechanical engineering
Great communication skills & ability to learn new training technics
Ability to work closely with internal departments and teams
Previous experience or background within coffee equipment or similar industry would be an asset
English and German are a must
French is an asset
What we offer Varied work involving all aspects of a technological product
A dynamic environment with new facilities
Learning & developmental opportunities
Being part and influence the development of the company’s activities
Opportunities to travel and build corporate connections globally
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