JOB DESCRIPTION
You embody the W lifestyle for our guests, serving as the brand's soul and bringing it to life. As a unique individual, you are personally invested in the warm, witty, welcoming environment of the brand.
A Distinguished Opportunity to Join the W Verbier Team
The Whatever/Whenever team is responsible for handling hotel incoming calls and guest requests, addressing any concerns that arise. This team plays a crucial role in driving the Whatever/Whenever service philosophy throughout the hotel.
As a Whatever/Whenever Agent, you ensure a warm, welcoming, and witty experience for all guests, striving to deliver 'Wow' moments by effectively addressing their needs.
PROFILE
You possess a genuine passion for the W brand and are eager to be part of our team. You have prior experience working in Concierge/Guest Service departments within high-end, lifestyle environments. Your affinity for styling trends and exceptional people skills make you an ideal candidate. You are creative, motivated, and detail-oriented, with a genuine interest in providing exceptional guest experiences. Additionally, you are well-versed in the worlds of taste, sound, body, scene, and stance.