Audit & Assessment:
* Conduct a comprehensive audit of the current state of Aspect from ION, identifying system configurations, customizations, and process flows.
* Work closely with stakeholders to document requirements, identify gaps, and provide recommendations for improvements.
* Develop a roadmap for realigning Aspect to meet business objectives and regulatory requirements.
System Configuration & Optimization:
* Reset configurations as needed to optimize performance and ensure alignment with best practices in CTRM.
* Implement adjustments to ensure the application meets the evolving needs of the client, including updates to permissions, workflows, and user access controls.
* Provide oversight for data accuracy, data flow, and integrity within the Aspect system and its interactions with other applications.
User Support & Training:
* Serve as the primary support contact for end-users, providing guidance on functionality, troubleshooting issues, and resolving support tickets.
* Develop and deliver training materials to ensure end-users are knowledgeable and proficient in using the Aspect application.
* Work closely with cross-functional teams to address any reported application issues, minimizing downtime and ensuring smooth system operation.
Documentation & Compliance:
* Maintain thorough documentation of system configurations, changes, and procedures.
* Ensure that all modifications and workflows comply with company policies and relevant regulatory requirements.
* Assist with periodic audits to ensure ongoing compliance and system integrity.
Integration & SAP Collaboration:
* Collaborate with SAP specialists to plan and execute the integration of Aspect with SAP, ensuring a seamless data exchange between the two systems.
* Assist in designing integration workflows, documenting technical specifications, and troubleshooting integration issues as they arise.
Education: Bachelor's degree in Computer Science, Information Technology, Finance, or related field (or equivalent experience).
Experience:
* Prior experience with ION's Aspect CTRM is MANDATORY, including configuration, optimization, and support.
* 5+ years of experience in software application support, preferably with a focus on CTRM or commodity trading platforms.
* Experience with SAP integration is highly preferred.
Technical Skills:
* Proficiency in troubleshooting, configuration, and performance tuning of software applications.
* Familiarity with SQL, system auditing tools, and data integration platforms.
* Knowledge of SAP ERP systems and integration techniques is an huge plus.
Soft Skills:
* Strong analytical and problem-solving skills.
* Excellent communication and interpersonal skills, with the ability to explain technical concepts to non-technical stakeholders.
* Ability to work independently as well as collaboratively in a team environment.