We are looking for a dynamic, proactive Account Manager who will primarily nurture and grow existing relationships across approximately 50 mid-market and enterprise accounts. This role emphasizes account retention, upselling, and cross-selling but also offers exciting opportunities to close new logos driven by inbound marketing leads and partner referrals.
You will collaborate closely with our Partner Manager, Marketing, and Customer Success teams to ensure comprehensive customer satisfaction and alignment of growth strategies. Reporting directly to the CEO, this role is key in driving DESelect's continued success.
Responsibilities Manage, retain, and strategically expand a portfolio of approximately 50 mid-market and enterprise accounts
Identify upsell and cross-sell opportunities within your account base, executing strategies to achieve revenue targets
Engage with inbound leads and partner referrals to close new logo opportunities
Develop strong, consultative relationships with senior stakeholders within customer organizations
Collaborate with internal teams (Partner Manager, Marketing, Customer Success) to deliver outstanding customer experiences
Track, forecast, and report account performance metrics to the CEO
Actively participate in customer meetings, QBRs, and annual DESelect company gatherings
Requirements Minimum of 5 years of sales/account management experience, including in SaaS
Be willing to travel to customer sites, events, and the Antwerp office as required
Demonstrated success in managing and growing relationships with enterprise-level customers
Proven track record in exceeding sales targets and driving account growth
Strong ability to work collaboratively with internal teams and external partners
Excellent communication, negotiation, and interpersonal skills
Comfortable working remotely, yet willing to travel as needed
Experience in MarTech or familiarity with marketing technology stacks is highly advantageous
Fluency in English is required; additional European languages are a plus
EU citizen and based in the EU timezone
Benefits Competitive salary and attractive commission structure
Remote-friendly work environment with the flexibility to operate globally
Annual company gatherings and regular team-building activities
Healthcare coverage
Autonomy over your way of working and accounts
Supportive, collaborative culture with direct reporting and mentorship from the CEO
Seniority level Mid-Senior level
Employment type Full-time
Job function IT Services and IT Consulting
#J-18808-Ljbffr