Digital Operations and Communications Lead
To deliver on our purpose, we are seeking a systems thinker passionate about sustainable development to lead digital operations and communications.
Overview
4SD Foundation prioritises regenerative futures for all people in ways that reflect human rights, equity, and social justice, navigating complex contexts. We work with all actors at all levels, in all geographies, being inclusive, proactive, and constructive.
Founded by David Nabarro and Florence Lasbennes, the Foundation accompanies established and emerging leaders to optimise societal impact and environmental integrity. We prioritise the needs of people with limited agency and resources, striving for no one to be left behind.
Priority areas include high-level engagement on food systems transformation, multi-stakeholder dialogues, and global processes. 4SD responds to complex challenges, informing living systems leadership.
* Contract type: Freelance, up to 3 working days per week, for 1 year
* Travel required: None foreseen
Key Responsibilities
This role requires a solutions-oriented approach, managing multiple projects and tasks simultaneously, troubleshooting, and resolving issues.
Digital Operations
We seek a leader to oversee all aspects of digital operations, maintaining interactive web-based platforms and websites.
* Lead end-to-end lifecycle of each platform, including updates, maintenance, and user support
* Manage service providers, overseeing contracts, expectations, and timely delivery
* Manage linked tools and applications, including content management systems and SEO tools
* Conceptualize and implement new digital projects aligning with 4SD's priorities
* Ensure exceptional user experience through best practices in UI/UX design and accessibility
* Maintain security with latest protocols, ensuring data protection compliance and protecting against malicious activity
* Monitor and analyse platform performance using tools like Google Analytics
* Optimise platforms for search engines (SEO), ensuring online presence ranks well in search results
Communications
We require a professional to provide strategic communications advice to Directors.
* Deliver high-quality communications, including social media when required
* Develop materials for projects, including guidance documents and fact sheets
* Provide advice and support to the team on effective communications
* Stay abreast of online activities related to priority areas
* Manage service providers, including designers, printers, and translators
Policy Advice and Support
The successful candidate will support policy analysis and contribute to the team's accompaniment of key stakeholders transforming food systems.
* Lead the development of internal databases to manage contacts and track updates
Requirements
You will have exceptional attention to detail, be efficient, professional, and appreciate working with diverse stakeholder groups.
* Native English speaker with excellent writing skills
* Familiarity with WordPress, direct-mail out campaign platforms, online databases, and design tools
* Demonstrable experience in communications or policy in sustainable development
* Experience communicating with people from different sectors, cultures, and experiences
* Strong organisational skills, ability to perform and prioritise multiple tasks seamlessly
* Outstanding proficiency in Microsoft Word, Excel, and PowerPoint
* Bachelor's Degree or equivalent experience with an interest in sustainable development
* At least 5 years' work experience
* Experience or familiarity with food systems
* Experience working in government or with an international organisation
* A flair for creativity and developing innovative approaches
* Desire to learn and implement new tools and software
* Knowledge of another UN language would be an asset
* Experience of living and working in different countries would be an asset
* Strong interpersonal skills, building respectful relationships
* A quick learner, capacity to adapt, and positive mindset
* Ability to work independently and with professional discretion