10 Month Contract - 2-5 years of experience
Role Focus: Ensuring HR data integrity and proactive problem solving.
About Our Client
Our client is an international company.
Job Description
* Serve as the primary technical contact for HR information systems, providing analytical support, communication, and training to ensure user adoption.
* Ensure data integrity and manage system changes and updates.
* Document process improvement opportunities proactively.
* Implement technical projects as needed.
* Handle day-to-day HRIS operational requests.
* Participate in designing and implementing new HRIS modules and system enhancements.
* Collaborate with the Associate Specialist, HR Reporting, to develop and support regular and ad-hoc reports.
* Maintain and configure the HRIS system as a subject matter expert.
* Monitor data integrity, transactions, and system integrations through routine queries.
* Use the HRIS proactively to address business needs and concerns.
* Work with HR end-users to maintain up-to-date HRIS documentation, including standard operating procedures and process documentation.
* Provide functional and technical support to end-users.
* Develop digital training materials and train HR staff on HRIS usage.
* Monitor and improve service levels with external suppliers.
* Lead biannual Workday system upgrades in coordination with HR Specialists and IT.
* Address HRIS integration issues within the Service Level Agreement (SLA) period.
* Perform other duties as directed by the Lead, HR Operational Excellence, the Manager, HR Operational Services, and/or the CHRO.
The Successful Applicant
* Bachelor's degree in information systems, computer science, quantitative systems, or a related field, or equivalent work experience.
* Project Management Certification or relevant work experience.
* Workday Training Certification or equivalent experience.
* ERP training in systems such as Peoplesoft, SAP, Oracle.
* Training on digital adoption tools.
* Experience in a professional office environment.
* Experience as an analyst, administrator, or technician in information systems.
* Experience in HR and/or payroll departments.
* 2-5 years of experience.
* Project implementation experience.
* Experience using ServiceNow.
Workday Experience: Experience with Workday is essential, as it is the organization's HRIS. However, candidates with expertise in other systems who can transfer their skills to Workday are also considered.
Challenges: This internal position requires the incumbent to understand HR's ways of working and challenges. Until they can work autonomously, we will collaborate to identify their deliverables and priorities.
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