CBRE Global Workplace Solutions provides integrated facility management services on all continents with more than 60,000 employees. In Switzerland, the GWS division provides technical, infrastructural and commercial facility management services for clients from various industries. For our growing Facility Management organisation at a client the in Basel we are looking for a: Regional Operations Manager About the Role: Holds full accountability on the delivery of the local FM services for a major global client account covering all customer sites in scope within Sub-Region DACH (Switzerland, Germany and Austria). Leads a team providing facilities management services of a wide range of activities for hard and soft services. Ensures improvements are achieved and maintained and a proper balance is achieved between responding to client requests and maintaining GWS high standards and cost effectiveness.Drives for growth and supports cross-selling activities. Your main tasks: Demonstrates strong leadership qualities to drive the performance across this expanding business and teamEnsures the overall performance of the contract and required deliverables including contract compliance, performance management against KPI's, cost savings initiatives, and customer satisfactionIs responsible for the FM services across all sites within DACH regionEnsures the successful implementation of portfolio-wide initiatives and programs including savings program, energy program, HSE, playbooks, training & development, and succession planningHas a strong analytical and problem-solving approach applying value creation / innovation across FM services / supply chain and growthWorks in demanding environments, managing change, multiple projects and deadlinesEstablishes effective business relationships with the customer, and interacts with client personnel at all levels - and where possible be responsive to their needs in a collaborative styleProvides guidance and solution in respect of non-controllable costs and threshold expenditureAdheres to the contract governance and ensures all monthly reports are presented to a high quality and on timeParticipates and contributes to the overall service and financial performance of CBRE through collaboration with other business unit leadersHas a strategic overview of procurement activities, ensuring best practise, competitive pricing, and development of strategic supplier relationships and proactive delivery of servicesManages the total facilities expenditure vs. budget and runs variance analysisHas the ability to review and analyse complex financial / business reports / data and generates innovative solutions / corrective action plansOversees the health, safety, security & environmental aspects of the delivery of facilities management ensuring statutory compliance is maintained at all timeEnsures that Facilities activities and procedures adhere to applicable laws, policies and best practise guidelinesIs responsible for a dispersed team on multiple sites across regionAny other requirements as directed by the Alliance Director Your profile: At least 1 0 years' experience in an integrated FM role in wider geography / clear evidence of cross-functional experience in an outsourced environmentEngineering, property, or business-related degree or equivalentRecognised, facilities management professional qualificationIndustrial networking and the ability to keep up date with best practice in an R&D environmentA change agent with excellent written and verbal communication skills.Awareness of work lace health & safeStrong leadership skills.Sound financial knowledge.Ability to write reports, analyse, and interpret complex business documents.Effective communication with the client, peers and management team.Ability to write detailed reports and business case preparation.Ability to solve technical problems providing a variety of options in a range of situations.Demonstrates integrity - acts consistentlyMultilingual English and GermanAble to build presentation content and deliver to a wide range of audiences. What we can offer you: Open and innovative working environment with design optionsRegional and international development opportunities in a fast-growing companyWide range of internal and external training opportunitiesCBRE GWS as a global player in the service sector with well-known customers from a multinational environmentGood framework conditions, such as at least five weeks of vacation, 40 hours a week, as well as an attractive pension fund solution. Contact: Edwin Murray, Talent Acquisition Partner, +41 79 501 50 93 We look forward to receiving your application! jidf8eb7a5a jit0416a jiy25a