We are RONAL GROUP, a global company with a multicultural mindset that prides itself on innovation and passion. Our team is our most important asset, and we push our employees to thrive in a motivational, respectful, and friendly environment.
As a ServiceNow Engineer, you will be responsible for enhancing and streamlining our IT service management processes. You will contribute to the development and enhancement of Ronal Global IT operations, ensuring ServiceNow remains our core ITSM solution.
Your Responsibilities
* Maintain, operate, and troubleshoot ServiceNow to ensure optimal performance
* Install, configure, develop, and deploy ServiceNow applications, tools, and integrations with other platforms
* Collaborate with internal stakeholders to educate and support them in utilizing ServiceNow for business services and automation
* Lead and manage projects related to creating business use cases on the ServiceNow platform
* Design process, solution, data, and application architectures
* Provide user support by making configuration adjustments, resolving issues, and documenting solutions
Your Profile
* Degree or certification in Computer Science, Telecommunications, or a related field
* 5+ years of experience as a ServiceNow Engineer
* Strong experience with the ServiceNow platform
* Development and scripting skills
* Solid understanding of IT Service Management (ITSM) principles
* Excellent problem-solving and troubleshooting skills
* Proven ability in designing, implementing, and maintaining efficient ServiceNow solutions
What We Can Offer You
* A challenging environment in a global company that leads the industry
* Limited remote work is possible; however, residing close to our manufacturing sites is preferred
* Attractive employment conditions, professional development, and career growth opportunities
* A collaborative and forward-thinking team culture
RONAL GROUP offers a unique opportunity for professionals who want to grow with us. If you are passionate about technology and innovation, and if you are looking for a new challenge, we would like to hear from you.