Category: Retail Operations
For our well-established beauty brand Dior, we are now looking for an enthusiastic Counter Manager to join our team.
WHO WE ARE
Avolta is the world’s leading global Travel Experience Player, combining Travel Retail and Food & Beverage businesses to create innovative and integrated offerings to travelers worldwide. Our 60,000 employees provide compelling offers and attractive services in outlets across more than 350 airports, seaports, and other touristic locations in approximately 75 countries.
About Dior Brand
Christian Dior said that he not only wanted to make women more beautiful but also happier.
In 1947, Christian Dior revolutionized the modern appearance of women with the composition of Miss Dior and the new silhouette. In the years that followed, he became the most renowned fashion designer in the world and opened a new chapter in the history of the luxury world with the magic of his creations.
YOUR ROLE
As a Counter Manager, you will represent Avolta in the area of perfume & cosmetics. You are service-oriented and friendly with a fresh and welcoming approach to assist our international customers during their shopping experience. Your strong communication skills allow you to engage in a confident, professional, and competent manner.
PURPOSE OF THE ROLE
As a Counter Manager, you will be responsible for providing exceptional customer service and creating an outstanding shopping experience. You will lead your team to deliver remarkable customer interactions, drive sales performance, and uphold the brand's core values. You will oversee daily operations, inspiring and motivating your team to ensure that DIOR's high standards are flawlessly executed at the counter.
RESPONSIBILITIES
Your responsibilities will include:
Preparation of weekly and monthly sales reports, analysis of sales development, and retail key performance indicators (KPIs) of various POS.
Ensuring a high quality of work and being responsible for achieving the sales budget.
Advising customers and selling products from all three axes (fragrances, skincare, and make-up products).
Presentation of goods on site and implementation of Dior guidelines.
Implementation of promotions and co-design of animations.
REQUIREMENTS
Passion for selling and advising customers.
At least 3-4 years of professional experience in sales/consulting.
Experience as a counter manager/team lead is mandatory.
Comprehensive knowledge in the three axes of make-up, care, and fragrance.
Very good communication skills, reliable, and committed.
WHAT WE OFFER
A dynamic environment and great teams.
Food, public transport, and shopping benefits.
A generous and flexible pension fund scheme.
Avolta is committed to equal opportunities and will consider all qualified applicants for employment without regard to race, color, religion, national origin, sex, sexual orientation, age, disability, or other characteristics protected by law.
Please note that we can only consider applicants who are either eligible to work in Switzerland or hold the relevant work permit.
IF YOU APPLY, PLEASE MAKE SURE TO SEND A CV IN ENGLISH
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