Job Description:
We are seeking a highly skilled IT Operations Associate to support our technology infrastructures and ensure the smooth operation of our systems and applications.
Responsibilities
* Assist in designing, developing, and implementing technology solutions to drive business growth.
* SUPPORT AND MAINTAIN CRM SYSTEMS, INCLUDING DATA MANAGEMENT AND REPORTING.
* Provide technical support for remote desktops, VPNs, access control, networks, and VoIP systems.
* Stay up-to-date with industry trends and emerging technologies.
* Troubleshoot technical issues and resolve problems efficiently.
* Conduct research and analysis on emerging technologies and trends.
* Implement researched IT solutions to drive process improvements and enhance efficiency, streamlining operations and contributing to the company's success.
* Integrate and manage APIs within WordPress environments.
* Assist in custom development using C# .NET or other programming languages.
Qualifications
* Bachelor's degree in Computer Science, Information Technology, or related field.
* Minimum 2 years of experience in web development and programming.
* Practical experience with CRM systems and data analysis.
* Excellent problem-solving skills and attention to detail.
* Ability to work collaboratively in a fast-paced environment.
* Experience with web development frameworks (e.g., React, Angular) and WordPress.
* Strong knowledge of integrating APIs with WordPress.
* Experience with custom development using C# .NET or any other programming language is a plus.
* Knowledge of cloud-based technologies (e.g., AWS, Azure), VPNs, access control, networks, and VoIP.
* Familiarity with agile development methodologies.
* CompTIA A+, Cisco CCNA certifications.