Responsibilities
Responsibilities & Deliverables:
* The role is client-facing, with both existing and new clients, and requires a high level of technical expertise, problem management and investigative skills, as well as excellent communication skills.
* Responsible for the timely completion of multiple technical project and support request from clients and internal, in accordance with specifications and budgeted scope.
* Assists in the implementation of FINASTRA software solutions. The Project Manager is a member of the project team and reports to the Head of the Project Management team.
* Efficiently and accurately execute deployment and configuration activities for continued customer satisfaction and retention.
* Interact with stakeholders (customers, suppliers, management, project team members, portfolio staff and other stakeholders).
* Enforce corporate project standards and methodologies to minimize risks, and regularly report on project progress, risks and mitigations.
* Lead the technical investigation of reported project issues, providing appropriate resolution where possible and/or detailed analysis to the dependent teams and clients
* Address issues and provide knowledge of integration between project and support teams.
* Handover to the support team once the system is up and running and in a stable state.
* Problem solving of technical issues during the project.
* Record and resolve internal defects and product related issues with the product teams.
* Maintaining up-to-date documentation of procedures and system configuration.
* Reviewing existing onboarding procedures for customers and improving them as necessary to ensure effective service delivery.
* Support product managers and sales teams when additional expertise is required
* Identify client and market opportunities with colleagues and drive realization
Essential Skills:
* Excellent interpersonal and communication skills
* Analytical and organizational skills, high level of self-motivation and quick thinking.
* Ability to work under pressure in a fast-paced environment with tight deadlines
* Problem solving skills and strong technical background
* Encourage cross-team collaboration
* Practical and self-started approach to drive (new) ideas further
Required Technical Expertise:
* Experience in Financial services (payments / AML / trading / network management), banks, fintech, SWIFT, ISO 20022 standards
* Working knowledge of Red Hat Linux and scripting
* Working knowledge of JBoss and Tomcat
* Working knowledge of databases such as Oracle, Ingres and knowledge in writing SQL queries for Oracle and/or Ingres
* Working knowledge of (S)FTP / (WebSphere) MQ integration / OpenAPI
Required Experience:
* Bachelor's degree - Economics/Finance or equivalent experience.
* More than 10 years of experience in finance-related project teams, preferably with banks or financial institutions
* Dedicated, client-focused professional who can successfully plan and manage assigned projects
* Ability to liaise directly with clients and manage projects independently
* Proven ability to manage multiple projects and client requests simultaneously
* Ability to build strong working relationships with project members and international colleagues
* Ability to work effectively, manage scope and meet deadlines
What will work well with our team?
* Positive, focused and pragmatic way of working
* Contribution to an environment that combines fun and professionalism
* Good communication skills (fluent in German and English; good knowledge of French an advantage)
* Passion for driving software to the next level and innovative ideas to the market
* Passion for working with high quality software and bringing innovative ideas to market quickly
* Understanding of AML and SaaS environment/software products
* Located in Switzerland
What we offer:
A challenging and interesting role in an international, matrix-structured, and dynamic corporate environment. This is your chance to join an innovative team in a global environment with development potential. You will find a friendly atmosphere with an entrepreneurial mentality. We offer you a permanent position with competitive conditions.
If you think you are the right person to take this opportunity and are passionate about developing forward-thinking solutions that meet customer needs, we look forward to receiving your application.
#J-18808-Ljbffr