Our client is a recognizable worldwide brand.
RESPONSIBILITIES
* Identify user needs in collaboration with local teams and the UX Manager, conduct user studies, and produce data-driven analyses.
* Support the Business Owners in creating User Stories and adopt a consumer-centric strategy.
* Prioritize projects and improvements to achieve e-commerce objectives.
* Work with the Technical Leader to define project specifications and ensure adherence to timelines, scope, budget, and development quality.
* Oversee testing and coordinate with the QA Manager and the business owners.
* Support the Head of E-Commerce in animating the international network, share the roadmap and project progress, and facilitate regular exchanges and best-practice sharing with other brands in the group.
* Train local e-commerce managers, share best practices, and promote Agile methodologies.
* Plan the deployment of new features, and monitor and optimize popular payment methods in collaboration with e-commerce managers and the payment method lead.
* Define requirements and priorities based on data, analyze the impact of newly implemented features, and set up fraud detection use cases with stakeholders.
* Continuously monitor e-commerce trends.
PROFILE
* Degree in Computer Science, Digital Marketing, Project Management, or a related field, with 3-5 years of experience.
* Proficiency in Agile (SCRUM) project management.
* Strong technical problem-solving skills.
* Knowledge of UX and UI, with a user-focused approach.
* Data-driven mindset and strong analytical skills.
* Team player, rigorous, organized, and flexible.
* Significant experience with Salesforce Commerce Cloud, preferably in an international e-commerce setting.
* Proven ability to manage a feature backlog using an advanced ticketing tool (e.g., Jira).
* Solid experience in implementing payment methods and fraud management tools.
* In-depth knowledge of UX and UI, with a strong focus on user needs.
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