Start Date: asap
End Date: three-month-contract (with the possibility of extension and internalization)
Workload: 80-100%
Workmodel: Contracting
Location: various location in canton Zürich
Reason of Hiring: Increased workload/ team expansion
Your Tasks and Responsibilities:
* Base Management (BMM) Ambassador and supporter mainly in the field
* Consultant for all relevant BMM sales questions (person to go2)
* Sales Skills/ system knowledge
* Agent communication (via Beekeeper on News/Updates/Insights/Big Wins (e.g. mid-size customer)
* Conduct Mini-Trainings/ Mentoring
* Create Initiatives to proactively attract customers (also outside the shop)
* Processes optimization
* Product optimization (Customer Value Proposition)
* Feedback loop (problem recording and solving, marketing needs feedback, best case sharing and establishment
* Knowledge support/ Expert Inputs
* Training review (Initial training, Up2Date training etc.)
* Account Managers visits with analysis, reporting, low-performer management and best practice sharing
Your Requirements:
* Bachelor’s degree or KV in business, marketing, communication, business administration or a related field
* 4 years or more years of sales experience and at least a year of experience as a manager, in telecom retail industry.
* Natural motivator and team player
* Clean driving license and flexible to work from various shops
* Skilled in the field of escalation management
* Excellent communication skills in English and German
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