Join an Exceptional Hotel Adventure in the Grisons!
Are you passionate about the mountain hotel industry?
Do you dream of working in an idyllic and dynamic setting?
Our client, a 4-star
* hotel located in the Grisons,
is looking for its next:
General Manager
Your mission? Ensure operational excellence, keep costs under control, maintain quality standards, and maximize guest satisfaction.
Your Responsibilities:
1. Collaborate with the COO and department heads to define the hotel's strategic direction.
2. Ensure that every element of the service strategy aligns with expected outcomes.
3. Motivate teams to achieve service excellence and targeted financial results.
4. Support department heads in their daily tasks.
5. Develop action plans to effectively respond to the results obtained.
6. Work with teams to maximize revenue, minimize costs, and ensure the profitability of the establishment.
7. Ensure compliance with safety and hygiene regulations in collaboration with technical managers.
8. Lead weekly meetings and ensure harmony between different departments and the Group's support services.
9. Encourage employees to deliver excellent service and actively participate in daily meetings.
10. Promote the brand to regional players through targeted commercial initiatives.
11. Effectively respond to customer complaints and work with teams to improve Guest Satisfaction Survey (GSS) results.
Your Profile:
Education: Degree in hotel management or equivalent.
Experience: Minimum of 5 years managing a 4-star mountain hotel within a recognized group.
Authorization: All necessary licenses to manage a lodging establishment in Switzerland.
Knowledge: Good understanding of the Swiss hotel market in the Grisons.
Skills: Proficiency in office software, attention to detail, excellent interpersonal skills, decision-making ability, analytical mindset, organizational skills, and leadership competencies.
Contract: Year-round
Salary: Based on profile x 13 months excluding bonuses
Do you recognize yourself in this description? Do you have a leadership spirit and are ready to take on new challenges?
Apply now and join a dynamic team in the heart of the mountains in the Grisons!
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