Job Title: ServiceNow Technical Consultant (German Speaking)
Location: Geneva/ Switzerland
Type: Full-time
Job Description: As a ServiceNow Technical Consultant based in Hungary, you will be responsible for implementing, customizing, and integrating ServiceNow solutions. You will collaborate closely with clients, understand their requirements, and design solutions to meet their specific needs. This role requires fluency in German and English as you will be working with clients from German-speaking regions.
Key Responsibilities: Consultation and Analysis: Understand client requirements, perform gap analysis, and design tailored ServiceNow solutions.
Implementation: Configure and customize ServiceNow workflows, applications, and modules (e.g., ITSM, ITOM, HR, CSM).
Integration: Integrate ServiceNow with third-party tools and other enterprise systems.
Support and Maintenance: Provide ongoing technical support, troubleshooting, and enhancement of ServiceNow systems.
Client Interaction: Conduct workshops and training sessions with German-speaking clients to ensure successful adoption of ServiceNow solutions.
Documentation: Prepare and maintain technical documentation for configurations, customizations, and integrations.
Qualifications: Fluency in German and English is essential for this role.
3+ years of experience in configuring and customizing the ServiceNow platform.
Strong understanding of ServiceNow modules like ITSM, ITOM, CSM, etc.
Experience in Scripting (JavaScript, Glide) and understanding of relational databases.
Knowledge of web technologies (HTML, CSS, XML, SOAP, REST).
Familiarity with ITIL frameworks and best practices.
Strong analytical skills with a keen attention to detail.
Desired Skills: ServiceNow certification (System Administrator, Implementation Specialist) is highly desirable.
Experience with ServiceNow integrations (via APIs, Web Services).
Strong problem-solving skills and the ability to work independently.
Excellent communication and client management skills.
Benefits: Competitive salary and benefits package.
Opportunities for professional development and ServiceNow certifications.
Work in a dynamic, international environment with diverse teams.
Flexible working hours and the possibility of remote work.
Darwin Recruitment AG is a Zurich based, SECO licensed, privately owned subsidiary of Darwin Professional Staffing Group Ltd (a Global IT Recruitment Consultancy).
We do not ask for a placement fee from Candidates/Employees.
If you wish to contact a specialist regarding this role, or your job search in general, please contact +41 (0)43 456 29 09.
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Created on 28/01/2025 by Darwin Recruitment GmbH
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