We are looking for a highly skilled, motivated, and tech-savvy IT Operations Associate to join our team. The ideal candidate will have a strong foundation in IT and be well-versed in all tech-related topics, including AI, API, coding, and programming. This role will involve researching and problem-solving across various areas of technology, requiring a curious and analytical mindset. The candidate must also be knowledgeable and have a strong foundation in web development, programming, Customer Relationship Management (CRM) systems, document management, remote desktops, VPNs, access control, networks, and VoIP. Additionally, the candidate should have a solid grip on WordPress and how to integrate APIs with WordPress. If you have experience in custom development in C# .NET or any other programming languages, that is highly desirable. You will play a key role in supporting technology infrastructures and ensuring the smooth operation of our systems and applications. If you're a forward-thinking and tech-savvy individual, we want to hear from you!
Responsibilities
* Assist in design, development, and implementation of technology solutions to drive business growth
* Support and maintain CRM systems, including data management and reporting
* Provide technical support for CRM systems, remote desktops, VPNs, access control, and networks
* Stay up-to-date with industry trends and emerging technologies
* Troubleshoot technical issues and resolve problems efficiently
* Conduct research and analysis on emerging technologies and trends
* Implement researched IT solutions to drive process improvements and enhance efficiency, streamlining operations and contributing to the company's success
* Integrate and manage APIs within WordPress environments
* Assist in custom development using C# .NET or other programming languages
Qualifications
* Bachelor's degree in Computer Science, Information Technology, or related field
* 2+ years of experience in web development and programming
* Practical experience with CRM systems
* Understanding of data analysis
* Excellent problem-solving skills and attention to detail
* Ability to work collaboratively in a fast-paced environment
* Experience with web development frameworks (e.g., React, Angular) and WordPress
* Strong knowledge of integrating APIs with WordPress
* Experience with custom development using C# .NET or any other programming language is a plus
* Knowledge of cloud-based technologies (e.g., AWS, Azure), VPNs, access control, networks, and VoIP
* Familiarity with agile development methodologies
* CompTIA A+, Cisco CCNA certifications
Compensation: $400 monthly
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