Job Title: Solution Architect
We are seeking experienced Solution Architects to support our growth in the DACH region. The successful candidate will lead solution implementation projects and own technical and business design of end-to-end solutions.
Key Responsibilities:
* Liaise with external client teams during sales and post-sales deliverables;
* Conduct design reviews and data quality assurance;
* Audit existing clients' implementations and recommend enhancements;
* Provide technology solution content for RFPs;
* Implement and align business processes to ITIL best practices.
Requirements:
* 5+ years' experience in IT or customer support organizations;
* 1-3 years' experience as a technical consultant or business analyst in ServiceNow delivery implementations;
* Fluency in German and English, with additional European languages an asset;
* Availability to travel within Europe.
Personal Skills:
* Result-driven and customer-centric;
* Able to inspire confidence through professional presence;
* Ability to multi-task and work on several accounts simultaneously;
* Demonstrated ability to influence and consult on business growth;
* Positive attitude when solving problems.
What We Offer:
* Flexible working time models;
* An attractive salary package;
* Equal opportunities and compatibility of family and work;
* Continuous development opportunities.
We stand for equal opportunities and offer employees a diverse and inclusive work environment.