Overview
This position is accountable for all New Product Introductions at the site of Couvet, Switzerland. This includes leading the Manufacturing, Science and Technology, MS&T team. The site is currently expanding its capabilities and capacities, and there are future expansions planned.
Your strong technical knowledge and experience of transferring late clinical stage and commercial OSD projects will help you successfully oversee multiple projects in parallel.
Your excellent communication skills will ensure strong partnerships with customers, as well as internal departments.
This is a strategic role for the site and reports into the site head.
Responsibilities
1. Accountable for the good relationship with clientsPrior to awarding a project, as the main site contact for the client, you will reflect the WuXi values, providing prompt and frequent interaction, as well as a positive can-do attitude balanced with setting realistic expectationsDuring the project, ensuring the client’s needs are met by knowing the site’s capabilities and capacities, and having an overview of ongoing projects, you will find solutions that fit within the siteCommunicating risks appropriately
2. Accountable for the successful completion of all Technical Transfer projectsLead the MS&T team to ensure the seamless and successful transfer of products & processesLead your competent project managers to successfully manage multiple projects in parallelProactively collaborate with internal departments and external colleagues to implement innovative solutions to resolve problems and maintain timelines
3. Accountable for new client queries, including Request for Proposals (RfP)Quickly understanding what is important to the client and preparing innovative proposals that meet their needsCoordination with corporate and local site functions to ensure a rapid response to each & every query
4. Single point of contact for WuXi colleagues in relation to New Product Introductions, includingColleagues at other WuXi STA sites that have late phase projects that may transfer to the Couvet siteBusiness Development, BD, who are the main team that introduces new clients to the site
5. Accountable for site costing modelResponsible for site costing Alignment & communication of costing model with corporate and the site
6. Responsible for internal communication of status of New Product IntroductionsMaintaining records of interactions with potential new customers, including status of current clients and potential opportunitiesCollating feedback and identifying potential gaps the site has and how these can be filled Proposing new capabilities / capacities to better meet customer needs
Qualifications
Experience / Education
7. 20+ yrs experience in the Pharmaceutical Industry, OSD preferred
8. 10+ yrs experience of new product introductions & technical transfer activities
Knowledge / Skills / Abilities:
9. Exceptional customer service and relationship skills
10. Experienced with OSD technical transfers including material supply, method transfer, DOE, NOR, registration & PPQ batches, incoming, release and stability testing, etc.
11. Experienced with resolving issues and communicating to clients
12. Working knowledge of global regulatory requirements (US, EU, etc.) & best practices including SUPAC and stability requirements
13. Experienced with primary & secondary packaging technical transfers including serialization, aggregation for the EU, US, etc.
14. Solid knowledge of Qualification & Validation (process, cleaning, method)
15. Enjoys a fast and dynamic work environment
16. Excellent organizational skills
17. Strong analytics, solution oriented, and problem-solving skills
18. Excellent written and oral communication skills, fluent French & English. Chinese a plus.
An Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability
This job description does not state or imply that the above are the only duties and responsibilities assigned to this position. Employees holding this position will be required to perform any other job-related duties as requested by Management.