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Sales Engineer Spare Parts (Backoffice) 80-100%
Founded in 1968, SKAN is a pioneer in cleanroom equipment and the development of isolators for the pharmaceutical industry. Innovative products, tailor-made solutions, and an effective service organization have made SKAN a market leader and a key partner to industry and research laboratories.
At SKAN, healthy growth is important to us. We are always looking for talented individuals to fill a wide range of roles. Apply now!
Overview
We are looking for a new member in the team of 9 for the preparation and processing of quotations and customer orders in the area of back office sales of the spare parts business. A solid technical and business understanding is essential for this position. If you have a customer-oriented and structured way of working, if nothing upsets you too quickly, and if you appreciate contact with customers by e-mail and telephone, then you are exactly the right person for this exciting job.
Responsibilities
1. Preparation of quotations for spare parts, proactive and reactive to customer requests
2. Recording customer orders in the SAP system
3. Prioritizing and initiating the dispatch of spare parts orders and subsequent invoicing
4. Monitoring delivery dates and communicating proactively with the customer in the event of delays
5. Identification & prioritization of critical spare parts with the help of the technical documentation of our customers' equipment
6. Recording and processing customer complaints and warranty claims
Minimum Requirements
1. Commercial or technical education with relevant professional experience or a degree in business administration or engineering
2. Proficient in the use of common MS Office programs (Excel, Outlook & PowerPoint) is a prerequisite
3. Experience in dealing with SAP MM & SD transactions is preferred
4. Good knowledge of German and/or English is required
Soft Skills
1. Team-oriented, supportive personality with high quality standards
2. Independent, precise way of working with a high level of motivation
3. Quick comprehension and a flair for numbers
4. Solution-oriented mindset with a focus on customer satisfaction
We Offer You
1. An open and collegial corporate culture
2. Freedom for ideas
3. Participation in sports and leisure activities
4. Support through further training, especially at our SKAN Academy
5. Intensive and job-oriented induction
6. Short decision-making processes and flat hierarchies
To apply, please upload your complete application documents (CV, diplomas, and all reference letters) to our careers page. For questions please contact Andrea Scheurmann.
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