The Alpina Gstaad is a Swiss luxury hotel for discerning travelers. It's more than just an overnight stay in the Alps - it's a new hotspot in Gstaad, blending Swiss tradition with understated luxury.
Introduction
Nestled in the heart of the Swiss Alps, The Alpina Gstaad embodies timeless elegance and Swiss hospitality. As one of Switzerland's most prestigious luxury hotels, we're dedicated to delivering exceptional experiences to our guests. Our mission is to create moments of extraordinary luxury, comfort, and sustainability, focusing on innovation, quality, and unparalleled service.
Job Description
* Welcome spa guests and provide support before and after treatments.
* Handle reservations, offer consultations, and sell various treatment options.
* Manage daily correspondence and respond to inquiries promptly.
* Perform general administrative tasks to support spa operations.
* Oversee and sell products in the spa's own shop.
* Record and account for all services provided, followed by daily reconciliation.
* Assist in and ensure the daily preparation and maintenance of the spa area.
Requirements
* Completed commercial training or equivalent qualification.
* Previous experience in the spa and wellness sector, ideally in a luxury environment.
* Service-oriented and friendly demeanor.
* Full professional English required; any other language is an asset.
* Polished manners and a well-groomed appearance.
* Proficiency in MS Office (Word and Excel).
* Passion for providing exceptional guest experiences.
What We Offer
* Diverse, modern, international working environment.
* Competitive compensation and contemporary work time tracking.
* Internal and external training opportunities.
* Accommodation provided in the region.
* Alpina Benefit System with attractive employee benefits for outstanding performance.
* Gold certification by EarthCheck for a holistic, sustainable approach.