Jobdescription
Company Overview:
Randstad DigitalSwitzerland is at the forefront of driving innovation andexcellence in digital solutions. We are dedicated to empoweringbusinesses through cutting-edge technologies and skilled expertise.Join us to shape the future of Identity and Access Management (IAM)in a dynamic and collaborative environment.
This is a fully remote position working for a majorinternational client in Switzerland.
RoleOverview:
We are seeking an experienced IAM BusinessAnalyst to lead the design and onboarding of processes andapplications within our Identity and Access Management (IAM)projects. Utilizing SailPoint IIQ, you will align IAM solutionswith business needs, optimize workflows, and enhance userexperiences.
KeyResponsibilities:
Requirements Gathering andAnalysis:
* Collaborate withstakeholders to gather and refine deliverablerequirements.
* Analyzecurrent access control processes, user roles, and applicationintegrations.
* Translatebusiness needs into system functionalities within SailPointIIQ.
Process Modeling andDesign:
* Explain JMLprocesses, access requests, and RBAC schema to applicationowners.
* Collect and documentrequirements for integrating applications withSailPoint.
* Designapplication-specific workflows for access requests, approvals,recertification, and personnelchanges.
* Develop detailedworkflow designs for automating IAM processes in SailPointIIQ.
Testing andTraining:
* Define requirementsfor automated testing with the testteam.
* Develop trainingmaterials (manuals, SOPs, instructions) and deliver sessions tosupport seamlesstransitions.
* Collaboratewith QA and testing teams during requirements sign-off andimplementationmilestones.
* Participate inUAT to validate new functionalities against userexpectations.
* Providepost-deployment support to address userconcerns.
Reporting,Communication, andCollaboration:
* Build andmaintain reporting tools using Excel and PowerBI.
* Develop and manage IAMcommunication materials, including emails, articles, and SharePointupdates.
* Maintain strongcommunication with service owners, process owners, and IT teams toensure projectalignment.
* Documentdecisions, milestones, and learnings for futurereference.
Qualifications:
* Bachelor’sdegree in Business, IT, or a related field (Master’spreferred).
* Experience withGxP processes.
* Proven trackrecord in IAM business analysis, especially with SailPointIIQ.
* Proficiency in processmodeling, design, and translating requirements into functionalsolutions.
* Skilled in Exceland Power BI for reportingpurposes.
* Hands-onexperience with UAT, training delivery, and usersupport.
* Exceptionalcommunication, collaboration, and documentationskills.