Social network you want to login/join with:
Client:
Teleperformance
Location:
Job Category:
Other
Job Reference:
b9f8cf34430d
Job Views:
9
Posted:
21.01.2025
Expiry Date:
07.03.2025
Job Description:
If you are an avid auto enthusiast, be part of our Customer Service team for Mercedes-Benz, one of the most esteemed automobile brands
We are looking for German speaking talents who will be the primary point of contact for customer requests, representing Mercedes-Benz, the top German manufacturer of cars, buses, and trucks.
Join a team dedicated to providing top customer experience and at the same time build your professional network, improve your communication skills, and enrich your CV with notable work experience.
Your responsibilities:
* Be the primary point of contact for customer requests, representing one of the world’s most esteemed car brands
* Utilize phone calls, e-mails and chats in order to provide a seamless customer experience
* Respond to inquiries about products and services, offering expert advice on a range of car-related matters
* Resolve issues as they arise – addressing customers’ concerns in a professional and timely manner
* Turn every customer into a happy customer!
What you will bring:
* Fluency in German
* Very good use of English – both in written and spoken language
* A profound passion for cars is a big plus
* Work experience as a customer support/customer care representative for at least 6 months will be preferred
* Highly developed communication skills
* A genuine problem-solving mentality and a deep sense of ownership
* Tech savviness and learning agility
What we offer:
* Complete relocation support (we will cover all the costs from the moment you leave your house until the moment you are ready to rent your first home in Greece)
* Competitive monthly salary + 2 extra salaries per year
* Refer-A-Friend: Bring your friends and receive great bonuses!
* Health care benefits and numerous other discounts
* Fully remunerated training by certified instructors
* A career path within a company of more than 11,500 employees
* Special events as well as community & social responsibility initiatives
* Free online Greek language courses
* State of the art premises, providing a great working environment with relaxing break areas
* The opportunity to work for a Great Place to Work-Certified Company
Moreover, this is a great opportunity to advance your career and work for a multinational company, by developing strong experience and skills, while representing one of the biggest brands worldwide.
#J-18808-Ljbffr