Job Responsibilities:
* Lead the global IT Infrastructure Team (+10 employees across 5+ countries)
* Ensure an excellent user experience for internal and external stakeholders
* Create a productive work environment for employees
* Plan and lead projects, identify automation and cost-saving opportunities, and improve service quality
* Provide a vision for infrastructure services and explore innovative IT trends to create business value
* Develop enterprise standards, technology architecture, and IT operations governance
* Evaluate products and vendors to select the best technologies and partners
* Manage relationships with strategic vendors, setting up and running governance processes
* Contribute to the company’s enterprise architecture and business system plans, ensuring alignment with strategic goals
* Provide hands-on leadership for complex infrastructure projects, system upgrades, and troubleshooting
* Lead disaster recovery planning and operations, ensuring the availability of storage and network systems
* Manage service operations and monitor KPI compliance
Your Profile:
* Degree in IT or a related field
* At least 8 years of IT experience
* Experience with Cloud computing
* Strong customer focus and service excellence mindset
* Excellent written and verbal communication skills and high integrity
* Innovative and strong leadership skills, able to motivate cross-functional teams
* Experience with vendor and contract negotiations, including managed services
* Strong cost management and budget control skills
Seniority level
Mid-Senior level
Employment type
Full-time
Job function
Information Technology and Management
Industries
Business Consulting and Services and Outsourcing and Offshoring Consulting
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