Introduction
The Hotel Splendide Royal, member of Swiss Deluxe Hotels and Leading Hotels of the World, is looking for an experienced and motivated Front Office Agent to complete our team.
Your tasks
The applicant will represent the hotel to our guests throughout all stages of their stay. We are looking for a professional candidate with at least 3 years of previous hotel experience in a similar hotel category and position who will provide personalized attention and proactively create a positive experience.
Your profile
A dynamic personality, eloquent and polite, fluent (oral and written) in Italian, English, and German (a good knowledge of French would be advantageous). Must have a good knowledge of Opera and be able to manage stressful situations. The successful candidate should have a natural talent for customer service, a customer-oriented approach, and be able to meet and exceed guests' expectations by anticipating the services they might require. A deep knowledge of the relevant quality standards of Swiss Deluxe Hotels and The Leading Hotels of the World would be advantageous.
Benefits
* An inspiring working environment in a well-established Palace hotel.
* A distinctive and interesting personal challenge.
* A constantly evolving workplace.
Start of employment: to be defined.
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