At IG, we are looking for innovative, motivated, curious, eager, and open-minded people. People who embody our three core values – who want to champion the client, raise the bar and learn fast together. We recruit based on excellence and believe that diversity is vital to success. We have zero tolerance for bullying, harassment, or any other behavior that stifles innovation and collaboration.
Your role in the Team :
As the Sales Account Executive you will be ensuring agreed targets (First Trades) and extending value add post conversion by pro-actively building relationships with new clients, as well as ensuring we maximize the revenue opportunity from our active and dormant clients’ base – in compliance with local regulations and internal rules. You will be managing own accounts autonomously, handling more complex sales scenarios (such as conversations that require a higher level of customization, decision-making or negotiation) with guidance from others and building strong client relationships.
Job Responsibilities
CONVERSION
Meet and beat headline quarterly target and primary KPIs by making a high number of outbound calls to prospects who have expressed an interest in IG.
Pro-actively build relationships with new clients who have recently registered with IG to help them get started and ensure a best-in-class experience.
Demonstrate impeccable active listening skills on every call, listening with the intent to understand and support prospects in their first steps with IG.
Collect account opening documentation, support leads with administrative tasks and steps to complete their application.
Communicate and collaborate with Account Opening team and Compliance.
Collaborate in content creation to educate clients (educational videos, webinars, etc) and optimize conversion rate.
Inform clients in order for them to create tailored solutions from a range of options to meet individual needs.
REACTIVATION
Pro-actively seek reactivation from lapsed clients through outbound calls.
RETENTION
Develop a bespoke catch-up strategy and journey with new clients to ensure best in class support and experience and limit early months attrition.
Co-moderate in-house webinars and seminars on a regular basis.
Call out exercises to invite clients and prospects to events, seminars, etc.
Essential Skills and Qualifications
Experience (minimum of months) in a sales role and / or roles within a target-driven environment –, high volume, telephone sales, commission-driven reward.
Experience in sales within a regulated environment would be a strong advantage.
Experience in selling financial products would be an advantage.
Fluency in German and English is compulsory.
Entrepreneur mindset, and proactive, can-do attitude.
Personal experience of trading derivatives, ETP products, shares and / or other investments would be beneficial.
Knowledge of -any other language required in the country- would be a strong plus.
Passion for financial markets, and to grow a career on finance.
Understanding the importance of collaboration and is driven to be the best in what they do.
Embodying our three core values – to champion the client, learn fast together and raise the bar is key to succeed in this role.
Where you’ll work
As part of our hybrid working environment, you’ll split your time between home and the office. In this way, you’ll be able to enjoy a better work-life balance and always bring your best self to your role.
Culture :
Ask our employees what their favorite thing is about working at IG, and you’ll hear an echo of ‘our culture’! That’s because you can come to work as your authentic self. The things that make you, YOU – like your ethnicity, sexual orientation, faith, age, gender identity / expression or physical capacity – can bring a fresh perspective or new skill to our business.
You’ll be welcomed into a diverse and inclusive workforce with a lot of creative energy. We welcome people from various walks of life; and anyone who wants to help us realize our vision and strategy.
So, if you’re keen to connect with our values, and lead the charge on innovation, you know what to do. Apply today!
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