Leadership and Team Management:
Lead, motivate, and develop the store team to achieve and exceed sales objectives while maintaining high standards of customer service.
Sales Performance:
Drive the store’s sales performance by developing and implementing strategies to maximize profitability.
Customer Experience:
Ensure a superior customer experience through excellent service and a client-centric approach, building long-term relationships with high-profile clientele.
Operational Management:
Oversee store operations including inventory management, visual merchandising, and adherence to brand standards and procedures in collaboration with the Operations Manager.
Staff Training and Development:
Train and mentor staff to enhance product knowledge, customer service skills, and overall team performance.
Performance Monitoring:
Analyze key performance indicators (KPIs) and use data to make informed business decisions and strategies.
Brand Ambassador:
Represent and embody the values and culture of the brand, both in-store and within the local community. Problem-Solving: Address any operational issues and provide solutions in a timely and effective manner.