Job Title
Group Physical Security Senior Manager/Head of Operations
About Us
Richemont is a luxury goods company that owns several leading Maisons, including those in the fields of jewelry, watches, fashion, and accessories. We value tradition, quality, and craftsmanship while also embracing innovation to stay relevant.
About the Role
We are seeking a Senior Manager/Head of Operations for our Group Physical Security team. As a key member of this team, you will be responsible for managing and advising on various aspects of physical security operations across Richemont entities. This includes developing and implementing specific projects as defined by the Group Physical Security Associate Director.
Key Responsibilities
* Strategy, Management & Coordination
o Identify key stakeholders necessary to undertake this role and ensure sufficient communication/agreement.
o Engage with the Physical Security community to ensure communication, coordination, and engagement.
o Lead identified working groups with relevant stakeholders to identify business/user needs and test solutions.
o Contribute when required to the operational and tactical implementation of Physical Security framework for strategic operations.
* Operations
o Provide support to entities to implement short-term measures as well as long-term processes of continuous improvement.
o Coordinate and support Physical Security managers when required.
o Monitor, consolidate and analyse data to gain factual insights and establish the required overviews, reports, and statistics to provide guidance/solutions to key stakeholders, including top management.
o Coordinate Physical Security topics across the entities when required.
* Specific Projects
o Review of KRE policy and group plan, alignment and review of high-risk country plans, support deployment of KRE plan for manufacturing and maisons.
o Review of current policy in line with ISO 31030, reframe relationship with travel tracking provider and support new RFP 2025, design travel guidance material, support development of travel security module.
o Develop and implement with Group Security Cyber Resilience Team, a unique global phone number for all employees requiring security or safety support or specific information.
* Compliance Testing
o Support the tracking and closure of Physical Security non-compliances with the respective risk owners and ensure risk mitigation measures are undertaken.
o Liaise with the Group Risk and Assurance Team to support the creation and implementation of a program of third-party assessments (against Richemont standards).
o Give feedback on the assurance process with regards to physical security controls and process.
o Review and validate PS exceptions excepting for events, construction and technology related topics.
* Reporting & Project Management
o Manage projects, develop project plans, and monitor performance.
o Keep track of the security-related budget and set up appropriate KPIs.
o Document and communicate meetings via minutes, PowerPoint, workflow.
o Create visibility by using appropriate tools and create reports as well as security-related KPIs.
o Highlight any risk related to resources, cost and deadline.
Requirements
* You have more than 5 years' experience in managing Physical Security operations and proven operational excellence within PS related topics.
* You are able to respond effectively to the most sensitive issues.
* You are able to write reports, manuals, speeches and articles using a distinctive style.
* You demonstrate capacity to make effective and persuasive presentations on complex topics.
* You are able to motivate and negotiate effectively with key employees, top management, and other stakeholder groups to take desired action.
* You speak fluent French and English.
Our Culture
We value diversity, empathy, curiosity, courage, humility, and integrity. We care about the world we live in and strive to foster untapped potential.