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Customer Service Representative
Apply locations: Cham, Switzerland
Time type: Full time
Posted on: Posted Yesterday
Time left to apply: End Date: November 29, 2024 (21 days left to apply)
Job requisition ID: 0084947
Catalent Pharma Solutions is the leading global provider of advanced delivery technologies and development solutions for drugs, biologics and consumer health products.
For our site in Cham, Switzerland, we are currently looking for a Customer Service Representative.
The Role:
* Contract Billing: Understanding a contractual agreement to identify the established milestones, track the completion of the defined activities and issue the associated invoices.
* Contract Review (customer orders receiving, data check and orders loading into the system).
* Expediting: Monitoring the whole orders process (from order entry to delivery).
* Monitoring shipment dates to respect our client commitment.
* Daily updating of data/information in the software, according to the internal procedures (OTD).
* Monitoring raw materials and components of clients’ property (arrival into the plant and eventual storage in our warehouse).
* Loading and verification of customers forecast according to procedure in place (S&OP).
The Candidate:
* Bachelor degree preferred, but not mandatory.
* Minimum 2 years of experience in customer service and contract billing.
* Fluent in English AND in French; Polish is a plus.
* Excellent communication skills and interpersonal relationship building skills.
* Flexibility is a must.
* Proactive, able to look for solutions and solve problems.
* Analytical thinking.
* Motivated, willing to develop, grow and learn.
* Experience in pharma is a plus, but not mandatory.
We offer:
* Potential for personal development within an international company.
* Defined career path and annual performance review and feedback process.
* Competitive annual salary.
* Free parking.
* Pension Plan.
* Multicultural environment in Cham.
Catalent offers rewarding opportunities to further your career! Join the global drug development and delivery leader and help us bring over 7,000 life-saving and life-enhancing products to patients around the world. Catalent is an exciting and growing international company where employees work directly with pharma, biopharma and consumer health companies of all sizes to advance new medicines from early development to clinical trials and to the market. Catalent produces more than 70 billion doses per year, and each one will be used by someone who is counting on us. Join us in making a difference.
Visit Catalent Careers to explore career opportunities.
Catalent is an Equal Opportunity Employer, including disability and veterans.
If you require reasonable accommodation for any part of the application or hiring process due to a disability, you may submit your request by sending an email and confirming your request for an accommodation, including the job number, title and location to DisabilityAccommodations@catalent.com. This option is reserved for individuals who require accommodation due to a disability.
Notice to Agency and Search Firm Representatives: Catalent Pharma Solutions (Catalent) is not accepting unsolicited resumes from agencies and/or search firms for this job posting.
Important Security Notice to U.S. Job Seekers:
Catalent NEVER asks candidates to provide any type of payment, bank details, photocopies of identification, social security number or other highly sensitive personal information during the offer process, and we NEVER do so via email or social media. If you receive any such request, DO NOT respond— it is a fraudulent request.
About Us
Catalent = Catalyst + Talent
Your talents, ideas, and passion are essential to our mission: to develop, manufacture, and supply products that help people live better, healthier lives. Join us!
Catalent is the perfect place to grow your career if…
* You enjoy the fast pace of a start-up, but want the opportunities and stability of a growing, publicly traded company (Listed on NYSE: CTLT).
* You want meaningful work. From cough treatments to cancer-fighting drugs, biologics, and vitamins, we help develop, launch, and supply over 200 new products each year – more than any branded drug maker in the world!
* You want to plant your career in a growing company. Over the last five years, Catalent has re-invested more than $2 billion back into the company and its people.
* You are excited about learning, collaborating, and growing alongside a global diverse team.
* You want to make a global impact! From North America to Europe, Asia to Latin America, we have innovative science and manufacturing teams who are looking for YOU!
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