Short DescriptionAO Foundation is a dynamic organization that values innovation and efficiency. We are looking for a motivated Junior IT Supporter to join our IT team in Davos and assist in maintaining our IT infrastructure, supporting users, and resolving technical issues.Main ResponsibilitiesProvide first-line technical support for users via phone, email and on site for soft- and hardwareInstalling hardware and commissioningDocument and track all support requests in a ticketing systemMaintain and update user documentation and knowledge baseSupport for AO courses and eventsCollaboration on internal IT projectsThis position is based in DavosIf needed you also support our offices in Zürich and ZizersMain RequirementsTwo or more years of experience in a technical support roleEducation in information technology, IT apprenticeship or similarStrong knowledge of Microsoft Windows Client OS, Office365 E5 and iOS/MacOSUser and service-centric thinkingStrong problem-solving and troubleshooting skillsExcellent communication and customer service skillsAbility to work independently and in a team environmentGood written and spoken proficiency in English and German Readiness to travel within CH (Davos/Zizers/Zürich)An interesting and varied job in an exciting and innovative organizationThe opportunity to be part of a highly committed international teamModern infrastructureHigh degree of flexibility regarding working hours and location (depending on operational requirements)Generous pagacke of social benefits, including supplementary vacation days and pension scheme contributionsInternal skills training opportunities and support for continued education