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Merkle, a dentsu company, powers the experience economy. For more than 35 years, the company has put people at the heart of its approach to digital business transformation. As the only integrated experience consultancy in the world with a heritage in data science and business performance, Merkle delivers holistic, end-to-end experiences that drive growth, engagement, and loyalty. With more than 16,000 employees, Merkle operates in 30+ countries throughout the Americas, EMEA, and APAC.
Job Description
At Merkle, customer experience is at the forefront of everything we do. To help us drive innovation and build functional systems that improve customer experience, we are looking to reinforce our Cloud Solutions team with a versatile Cloud DevOps Engineer.
If you have a proven track record in Cloud Computing and are passionate about cutting-edge technologies and improving the software development life cycle, we'd love to speak with you.
We offer this role in a hybrid work environment, where you can plan when to work from the office together with your team.
Here are some of the exciting tasks awaiting you:
* Design, deploy, and manage cloud infrastructure solutions using leading public cloud providers.
* Develop and implement infrastructure as code (IaC) and configuration management.
* Introduce automation to improve performance, scalability, and security, reducing manual effort.
* Design, develop, and enhance Continuous Integration and Continuous Delivery pipelines to accelerate development cycles and ensure reliable releases.
* Design cost-effective solutions and services ensuring that value is measured, tracked, and realized at key delivery points.
* Design and implement logging, monitoring, tracing, and alerting solutions for better visibility and faster incident recovery.
* Provide guidance and recommendations to increase efficiency and reduce customer incidents.
* Develop tools and processes to improve teams and customer experience.
* Document products, processes, and tools with a high quality.
* Support software engineers in following the software delivery lifecycle.
* Maintain efficient communication with cross-functional teams, acting as a key stakeholder for project decisions.
* Stay up-to-date with industry trends and emerging technologies in cloud computing, providing strategic recommendations.
Qualifications
A mix of the following is the person we are looking for:
* 2 - 3 years of hands-on experience designing, deploying, and managing solutions in Amazon Web Services (AWS) for medium to large-scale applications serving thousands or millions of users.
* 2 - 3 years of experience in administering Windows or Linux server environment.
* Experienced in automation with at least one configuration/deployment management tool such as Ansible or Terraform.
* Expertise with container technologies such as Docker and Kubernetes.
* Demonstrated experience in integrating monitoring and alerting tools, including Grafana, Datadog, New Relic, CloudWatch, or ELK.
* Proven track record of building, optimizing, and scaling CI/CD frameworks and tools, seamlessly integrating them into day-to-day operations.
* Good understanding of security and networking principles within a cloud-native environment.
* Experience in working in an Agile fast-paced, DevOps environment.
* Problem-solving skills and adeptness at troubleshooting complex issues.
* Very good German and English.
Main skills: AWS, Linux or Windows Server, Python or Bash, Terraform, Docker, Kubernetes, Datadog or ELK, CI/CD (GitHub, GitLab, BitBucket)
Additional Information
We work with motivated people, who support and enrich each other. We live the possibilities of the digital world through home office, meaning you can work anywhere (within Switzerland) with flexible (annual) working hours. We also value face-to-face exchanges - coffee or tea, biscuits or fruit are all welcomed on board and shared throughout our offices.
If you ever feel the need to take a break from the digital world, we love to get hands-on together and use pens, paper, and whiteboards for brainstorming sessions. Need to clear your head? Hit the foosball table, PlayStation, massage bench or yoga mat. For networking and (brain) food, we offer regular exchange formats, like meetings, tech labs and more. Not enough? We are full believers in education and support training, whether it be internally or externally. We support you.
If you feel inspired by us, we'll probably be inspired by you. Join us now and apply online to make sure we match each other's expectations. We value diversity and are committed to creating an inclusive environment. We welcome all qualified candidates - regardless of your gender or background. We look forward to hearing from you!
Please note that if you are NOT a passport holder of the country for the vacancy, you might need a work permit.
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