Work Schedule
Standard (Mon-Fri)
Environmental Conditions
Office
Job Description
Position: Senior Enterprise Project Manager, Global Client Management
Reports To: Global Client Management Team Leader
Location: Varies – Remote
Track: Professional
Job Family: Client Services Project Management
Relocation (if applicable): No
Effective Date: November 2024
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About the Role
As a member of Global Client Services, you are part of One Global Team: Empowered to Act, Make Connections and Get Results for our customers and their patients.
The Senior Enterprise Project Manager independently leads a portfolio of complex client projects from end-to-end within the client services business, and they maintain client relationships, with a focus on providing an excellent customer experience and guiding clients through the entire customer journey within Clinical Trial Services. They demonstrate advanced capabilities in project management and other industry or business processes. This individual delivers results through creative problem solving, cross-functional collaboration, and their own mastery of project management. This role acts as an informal leader in the team, supporting strategic development.
Key Responsibilities:
1. Independently leads large, complex project portfolio, planning and delivering at all stages in coordination with global PM team; guides the client through the process end-to-end.
2. Informal leader within the team who looks to improve processes, tools, and resources for organization. Provides mentorship and guidance for new hires and less senior project managers.
3. Works with client to outline and maintain project timeline and deliverables.
4. Develops and maintains client relationship throughout project and ensures addresses any concerns.
5. Coordinates vital internal and external business activities to achieve project goals.
6. Measure project performance and progress using appropriate tools and techniques.
7. Demonstrates advanced technical capabilities, implementation of standard methodologies, and strong expertise in site processes, industry requirements, problem solving, etc.
8. Supports strategic development of the project management function, including potential for new or expanded business.
9. Manages Scope Change and PO tracking.
As Demonstrated By:
Project Management
1. Structures project(s) in line with client strategy.
2. Develops methods to proactively identify, monitor, and evaluate project challenges.
3. Pro-actively defines, tracks, and negotiates expenses, budgets, and revisions.
Client Relationship Management
1. Highly skilled at performing and interpreting comprehensive need analyses.
2. Thorough knowledge of Thermo Fisher's solutions portfolio and industry.
Technical Knowledge
1. Demonstrates advanced technical and strong expertise in site processes.
Project Management Leadership
1. Collaborates well, builds effective business relationships.
2. Crafts S.M.A.R.T. objectives and forms a realistic action roadmap.
3. Assumes the leadership role on projects as appropriate.
Key Requirements:
1. Education: Bachelor's degree in a relevant scientific subject area or equivalent.
Years of Experience:
1. 5+ years of experience in client facing project management within the pharmaceutical and/or life sciences industry preferred.
2. 3+ years experience acceptable if holding an advanced degree.
What sets this opportunity apart is the chance to join a globally recognized company that is at the forefront of scientific innovation. As a Sr EPM at Thermo Fisher Scientific Inc., you will have the opportunity to work on challenging projects that have a significant impact on improving human health and the environment.
Thermo Fisher Scientific Inc. is an equal opportunity employer committed to diversity and inclusion.
Thermo Fisher Scientific is an EEO/Affirmative Action Employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability or any other legally protected status.
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