To support our CRM Department, we are looking for an
INTERN CRM
Duration: 6 Months
Start: April
The primary focus of this six-month internship will be to support a wide variety of CRM-related projects. At IWC, we have an ambitious roadmap for the coming year, including many boutique openings. The intern will contribute to ongoing projects with existing boutiques and support the onboarding of completely new ones.
YOUR MISSION AT IWC:
* Support campaign management of worldwide CRM activations (e-mail, SMS, etc.):
o Coordinate with various HQ departments for asset creation.
o Manage HQ and market requests and keep planning up to date.
o Support markets in defining strategic target audiences for marketing activations.
o Follow up on the proofing process and guarantee validations.
o Provide analysis on campaign results through analytic tools and prepare monthly reporting.
* Follow up on Richemont CRM projects and take on IWC specific CRM projects.
* Evangelize and train markets and HQ on the new CRM systems.
HOW YOU BECOME PART OF THE JOURNEY:
* University degree in Business, Economics, or a related field.
* Hands-on personality that is used to working independently, very organized, and quick to react.
* Strong attention to detail.
* Proven track record for building impactful presentations.
* Previous experience with CRM tools, notably Salesforce, is a plus but not a pre-requisite.
* Ability to communicate in a diplomatic, yet straightforward manner.
* Business fluent English skills are required; German is a plus.
* Interest in luxury and watchmaking is a plus.
WHAT YOU CAN EXPECT FROM US:
IWC offers you a challenging working environment: rooted in Switzerland, but operating successfully internationally. We combine tradition with innovation and attach great importance to change management, training, and further education as well as personal development. Find below a selection of fringe benefits provided by us:
* Daily food & beverage allowance of CHF 7, redeemable in the in-house restaurant and selected restaurants in Schaffhausen.
* Yearly health insurance contribution of CHF 2' for full-time contracts.
* Annual contribution to public transportation abonnements of up to CHF 1' for contracts of at least one year.
* 25 days vacation annually (30 days as of the age of 50), 5 additional bridge compensation days.
* Special conditions on selected IWC & Richemont products.
* Diverse health & wellbeing initiatives and programs, including financial support for external childcare.
* IWC Sport Club for sport enthusiasts.
* Attractive workplace adjacent to the river Rhine, inviting for social activities amongst colleagues.
* Memorable internal events (Christmas, summer after work drinks, etc.).
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