The Company Overview
At lastminute.com, we live for the holidays. We are the European Travel-Tech leader in Dynamic Holiday Packages. With technology, we turn spontaneous thoughts into meaningful experiences, helping people travel the world.
Growth Business Analyst Job Description
We are seeking a Growth Business Analyst to join our team of around 1,700 people worldwide. This role supports strategy across Post-Booking, Loyalty, and Venture Studio, using data-driven insights to enhance the customer journey and drive business performance.
The job involves:
* Analyzing data within the Post-Booking pillar to identify opportunities for improving the customer experience at this stage of their journey.
* Conducting strategic assessments of customer loyalty behaviours to uncover insights that drive ongoing improvements in retention and engagement.
* Supporting the Venture Studio by leveraging analytical skills to contribute valuable insights and drive continuous business innovation.
* Serving as the primary point of reference for analytics within the Customer Growth team, providing data-driven insights and guidance across all pillars to support strategic decision-making.
Key Qualifications
You should have:
* A degree in Business, Finance, Economics, Mathematics or similar fields.
* A strategic thinking approach with a data-driven and growth-oriented mindset.
* Prior experience in an analyst role focused on uncovering business insights or supporting growth initiatives.
* Good knowledge of SQL programming language.
* Fluency in English.
* Experience with Analytics tools (e.g. QlikView, Tableau, Spotfire).
* Familiarity with digital and e-commerce business.
About Working with Us
We offer an inclusive, friendly, and international environment. Our benefits include a shorter working week, flexible start and end of the working day, and possibility to work from anywhere for a period of time per year defined according to local regulations.
Selection Process
The selection process involves HR interview, 1st interview, test step online or offline, 2nd interview, and offer extended.
Diversity and Inclusion
We commit to celebrating diversity and generating belonging. We value different lived experiences and respect viewpoints, as we know unicity drives innovation.